fb002 Privacy Policy

1. Introduction

fb002 ("fb002," "we," "us," "our") operates the online gaming platform accessible at fb002.club and is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). As a PAGCOR-licensed operator serving players across the Philippines — from Manila, Quezon City, and Makati to Cebu, Davao, and the provinces — fb002 handles personal data in the ordinary course of providing licensed gaming services.

This Privacy Policy applies to all personal data collected through the fb002 website, account registration process, customer support interactions, and any other channel through which fb002 obtains personal information about you. It is to be read alongside fb002's Terms and Conditions and the Responsible Gaming Policy.

fb002 is committed to compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). fb002 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and with applicable data protection law.

2. Personal Data We Collect

2.1 Registration Data

When you create an fb002 account, we collect:

• Full name as it appears on a government-issued ID;
• Date of birth (for age verification — 21+ requirement);
• Philippine mobile number (in +63 format) or email address;
• Username and encrypted password;
• Residential address (city and province level, at minimum).

2.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and the Anti-Money Laundering Act (AMLA), fb002 may request:

• A copy of a government-issued photo ID (Philippine National ID, passport, driver's license, SSS/GSIS card, or Voter's ID);
• Proof of address (utility bill, bank statement, or barangay certification dated within 3 months);
• Source of funds documentation for accounts with high-volume transactions.

2.3 Financial Transaction Data

fb002 records all deposit and withdrawal transactions, including the payment method used (GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (₱), timestamps, and reference numbers. fb002 does not store full GCash PINs, bank passwords, or card CVV numbers.

2.4 Gaming Activity Data

fb002 records all gameplay sessions, including games played, bet amounts, outcomes, session duration, and device/browser information. This data is used for responsible gaming monitoring, dispute resolution, and regulatory reporting.

2.5 Technical and Device Data

fb002 automatically collects IP address, device type, operating system, browser type, and approximate geographic location (city-level) when you access the platform. This data is used for fraud prevention, platform optimization, and regulatory geo-compliance.

2.6 Customer Support Data

When you contact fb002 support, we record the content of your communication (email, chat transcript), the nature of the issue, and the resolution provided. Support records are retained for dispute resolution and quality assurance purposes.

3. How We Use Your Personal Data

Purpose	Data Used	Basis
Account creation and management	Registration data	Contract performance
Age and identity verification (KYC)	Registration + KYC documents	Legal obligation (PAGCOR, AMLA)
Processing deposits and withdrawals	Financial transaction data	Contract performance
Responsible gaming monitoring	Gaming activity data	Legal obligation + Legitimate interest
Fraud prevention and security	Technical, financial, gaming data	Legitimate interest
Regulatory reporting to PAGCOR/AMLC	All categories as required	Legal obligation
Customer support and dispute resolution	Support + account data	Contract performance + Legitimate interest
Promotional communications (opt-in)	Contact details	Consent
Platform improvement and analytics	Technical + gaming data (aggregated)	Legitimate interest

fb002 does not use your personal data for automated decision-making that produces significant legal effects on you, except where required for regulatory compliance.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, fb002 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to provide the fb002 gaming service you have contracted for — account management, payments, and gameplay access;
• Legal Obligation: Processing required by PAGCOR licensing conditions, the Anti-Money Laundering Act, the Cybercrime Prevention Act, and other applicable Philippine laws;
• Legitimate Interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, where fb002's interests do not override your data protection rights;
• Consent: Processing for marketing communications, which you may withdraw at any time by contacting [email protected] or updating your account notification preferences.

5. Data Sharing and Disclosure

5.1 Regulatory Bodies

fb002 is required by law to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities upon lawful request. fb002 does not require your consent for such disclosures where they are mandated by law.

5.2 Service Providers

fb002 engages third-party service providers for specific operational functions — including payment processing (GCash, PayMaya, BPI, BDO, Metrobank), game software supply, cloud hosting, and identity verification. These providers receive only the personal data necessary for their specific function and are contractually bound to process it solely for that purpose and in compliance with Philippine data protection law.

5.3 No Sale of Personal Data

fb002 does not sell, rent, or commercially transfer your personal data to any third party. Your personal information is not a product at fb002.

5.4 Business Transfers

In the event of a merger, acquisition, or transfer of fb002's operating assets, personal data held by fb002 may be transferred to the successor entity, subject to the successor's obligation to honour this Privacy Policy or provide equivalent protections.

6. Cookies and Tracking Technologies

fb002 uses cookies and similar browser-based technologies for the following purposes:

• Essential Cookies: Required for session management, login state persistence, and fraud prevention. Cannot be disabled without breaking core platform functionality;
• Analytics Cookies: Aggregate, anonymised data about how players navigate the platform, used to improve user experience. No personally identifiable information is attached;
• Preference Cookies: Store your display preferences (e.g., lobby filter settings) between sessions.

fb002 does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent login and core platform functions from operating correctly.

7. Data Retention

fb002 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

• Account registration and KYC data: For the duration of the account plus 7 years following account closure, as required by PAGCOR licensing conditions and AMLA retention obligations;
• Financial transaction records: 7 years from the date of each transaction, in compliance with AMLA;
• Gaming activity data: 3 years from the date of each session, unless required for an open dispute or regulatory investigation;
• Customer support records: 3 years from the date of the interaction;
• Marketing consent records: Until consent is withdrawn, plus 1 year for audit purposes.

Where fb002 is required by law or regulatory direction to retain data beyond the above periods, the longer period applies.

8. Data Security

fb002 implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption at rest for sensitive personal data stored in fb002's databases;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication for all administrative access to systems containing personal data;
• Regular security audits and penetration testing;
• Incident response procedures aligned with NPC breach notification requirements.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb002:

• Right to be Informed: The right to know what personal data fb002 holds about you and how it is used — addressed by this Privacy Policy;
• Right of Access: The right to obtain a copy of the personal data fb002 holds about you;
• Right to Rectification: The right to have inaccurate personal data corrected;
• Right to Erasure: The right to request deletion of your personal data, subject to legal and regulatory retention requirements that may override this right;
• Right to Object: The right to object to certain types of processing, including direct marketing;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Damages: The right to be indemnified for damages sustained due to inaccurate, incomplete, or unauthorised use of your personal data.

To exercise any of the above rights, submit a written request to fb002's Data Protection Officer at [email protected]. fb002 will respond within 15 business days of receiving a verifiable request. fb002 may request proof of identity before processing data access or deletion requests.

10. Children's Privacy and Age Restriction

fb002 performs age verification checks at registration and may request government-issued identification to confirm age eligibility before permitting real-money play.

11. Cross-Border Data Transfers

fb002 may transfer personal data to service providers and technology partners located outside the Philippines — including cloud hosting providers and game software suppliers based in other jurisdictions. Where such transfers occur, fb002 ensures that the recipient provides an adequate level of data protection equivalent to that required by the Data Privacy Act of 2012, either through contractual safeguards (standard contractual clauses) or the recipient's participation in a recognised data protection framework.

fb002 does not transfer personal data to countries or organisations that do not provide adequate data protection guarantees without your explicit consent, except where required by Philippine law.

12. Changes to This Privacy Policy

fb002 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable Philippine law, or regulatory requirements from PAGCOR or the National Privacy Commission. When material changes are made, fb002 will notify registered players via email or in-platform notification at least 7 days prior to the revised policy taking effect.

The "Last updated" date at the top of this page indicates when the current version was published. Your continued use of the fb002 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

13. Contact & Data Protection Officer

For privacy inquiries, data rights requests, or to report a potential data protection concern, please contact fb002's Data Protection Officer:

This Privacy Policy was last updated in June 2026. The version displayed on fb002.club is the current governing version.